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8th August
written by Marosane Hutchinson

This post is Part 3 of my experience of the Protea Hotel Garden Route Educational that took place 22 – 24 July.  If you are a bit lost, don’t despair, you can catch up by reading Part 1 & Part 2 of my experience.

The marketing team of Protea Hotels, who arranged this whole weekend, indeed saved the best for last!  For the last year or so, there have been SO many talks about this hotel in the media and I’ve always wanted to see what it’s like. I can honestly say, I finally experienced what everybody was raving about . . . this hotel is most definitely something to talk about.  Not only is it situated in the most beautiful part of South Africa, it’s also been the winner of Africa’s Leading Luxury Hotel, Africa’s Leading Spa Resort South Africa as well as Africa’s Leading Spa Resort and when you visit the hotel, you know why they have walked away with these awards!

Situated just over an hour’s drive from Cape Town, South Africa, this 5 star hotel is everything you can dream of!  From modern architecture, to extreme luxury to real African décor – one cannot help but to kick off your shoes and make yourself right at home!  The hotel is set right at the Kogelberg Mountains and borders the  Bot River Lagoon which provides one with breathtakingly beautiful views everywhere you go!  With aromas of fresh salty sea air and fynbos, distinctive sounds of exotic birdlife and the sights of green mountains, you will not want to leave this hotel!

Exterior at night

Grand Entrance


Luxury Bedrooms:

Wow, wow, wow . . . I’ve NEVER slept so nice in a bed like I’ve slept @ Arabella Hotel & Spa! I was literally dead for 8 hours straight and when I woke up in the morning I felt refreshed and energized to take on the day!!

All of the bedrooms at Arabella Hotel & Spa are decorated in warm, earthy tones and colous that reflects the beauty of its surrounds.  Bedroom types ranges from the 46 Deluxe Rooms with private balcony to the 69 Grand Deluxe Rooms with views over the Bot River Lagoon and Golf course, to the Deluxe Suites and Grand Deluxe Suites, which is perfect for families, to lastly, the MASSIVE Presidential Suites, which is like having your very own apartment!!

All of these spacious rooms comes with satellite TV & DVD player, Down duvets and pillows, Telephone, bidet in bathroom, in-room electronic safes, hairdryers, coffee/tea making facilities, a spacious en-suite bathroom with separate bath and shower as well as double basins, mini bar, radio/clock alarm, outlet adaptors, working station, private balcony, make-up/shaving mirror, cordless telephone and bathrobes and slippers – to just name a few!  This is luxury at its BEST!  You literally don’t even need to leave your room (but you would want to leave your room, if you see what facilities this hotel has to offer)!


Presidential Suite Bedroom

Presidential Suite Bathroom

Presidential Suite Patio

Hotel Facilities:

You will not have a boring moment when visiting the Arabella Hotel & Spa!  With so many activities and things to do, you will be truly spoiled for choice!

Premiere Restaurant:

This private restaurant specialises in Cape Coastal Cuisine which is prepared by chef, Christian Rose.   This very elegant restaurant serves the finest, most mouth watering seasonal and deep-sea dishes that the West Coast has to offer!  The restaurant is open from Wednesday to Sunday, 19:00 – 22:00

Jamani Restaurant:

The window to the soul of Africa – this is the feeling you get when dining at this restaurant!  The restaurant is known for its African flare and dining.  The restaurant also has a large balcony overlooking the pool area and its here where you enjoy the delicious buffet breakfasts and dinners!  In the winter, the fireplace is lit to give you that cosy, warm feeling while enjoying delicious dinner over a glass of South African wine!

Jamani Restaurant

The hotel is also home to the Barnabas’ Bar, with its warm atmosphere and tasting cocktails and wines.  The Laguna Lounge situated in the lobby and is the ideal place to enjoy delicious coffees, cakes and handmade chocolates, while escaping into a good book or enjoying a board game with friends.

Barnabas Bar

Laguna Lounge

Cristobal’s Cigar Bar:

I am not a smoker, but I just HAD to take a peek into this cigar bar . . . and when entering it really feels like you are in a real cigar bar with smoke and smell of cigar and cigarette hanging low.  With big leather couches and dark woods, it’s the perfect way to enjoy a Cuban Cigar!  The bar offers some of the world’s finest malts, cognacs and cigars.  During the winter the log fire adds to that sophisticated, but yet cosy atmosphere.

Cristobal's Cigar Bar

Arabella Golf Course:

For the golf enthusiasts, the Arabella Golf Course stretches through rolling fairways, deceptive bunkers and challenging water traps.  The 18-hole Arabella Golf Course is rated 2nd in the Western Cape and 5th in the country and promises for stunning views while enjoying a game of golf. The 8th hole has been described as one of the most beautiful par 5’s in South Africa and the 18th hole was rated as one of the finest finishing holes in the country.  The golf course has 56 golf cars and the small Golf Pro Shop stock all of the latest brands for your convenience. The golf course was designed by Peter Matkovich in 1999.

Golf Course 1

Golf Course 2

Golf Course 3

Golf Pro Shop

Arabella Spa:

The spa @ Arabella Hotel & Spa is one of the best I’ve ever seen!!  With numerous treatments and facilities, you’ll leave feeling relaxed and rejuvenised.

The spa is home to the world’s first African Rainforest Experience!  The treatment is a two hour sensory water and steam treatment using African products and inspired by African rains.  The Arabella Spa combines traditional & modern therapies, artfully fusing Far Eastern & Western knowledge with innovative beauty products of the highest international quality to make you feel relaxed, rejuvenised and restored balance.

The Arabella Spa is also home to numerous signature treatment ranges, which is on sale at the spa.

Hotel & Spa guests has access to the heated indoor hydro-pool and outdoor lap pool, sauna, steam room and the crystalline waters of the swimming pool at their own leisure, at no additional cost!  Located within close proximity to the spa, is the gym, stocked with the latest equipment to give you that workout you need to kick start your day.  The gym is also available for the use of hotel & spa guests and not additional cost.

The spa is also home to treatment rooms for individual as well as couple massages.


Rain Forest

Treatment Rooms



Arabella Hotel & Spa has 2 beautiful conference rooms with some world class conference facilities.

The Kogelberg Centre/Ballroom has breathtaking views over the 18-hole Peter Matkovich golf course, Botriver Lagoon and Nature Reserve.  The centre has state-of-the-art audio/visual equipment, latest technology and beautiful organic décor and suitable for any type of occasion, presentation or conference.  The double-volume room measures in at 453 square meters and can accommodate up to 400 delegates, cinema style.  The room can divide into 3 smaller private rooms for the more smaller private functions.

The International Conference & Business Centre consists of 5 boardrooms for business executive meetings or small conference groups.  Each room is equipped with the latest equipment, from LCD projectors, television and sound equipment.  All equipment is ready to plug-and-play with easy connectivity to the ISDN, data – and fax points.  Other facilities includes administrative services, facsimile, colour-photocopier, travel desk and 2 Internet booths.

Arabella Hotel & Spa will make all your conferencing dreams a reality!!




I don’t think I need to anything more as the post speaks for itself.  All I would like to add, is that what you read and see here, is absolutely really what this place is – paradise!!  So, is if you are visiting the Hermanus/Kleinmont area again, be sure to not miss out on this magical place – book NOW!!!

Exterior during the day

For bookings @ Arabella Hotel & Spa, please visit:  http://www.africanpridehotels.com/arabella-hotel-spa.html or contact their central reservations on 0861 50 50 50 (local) & +27 21 430 5302 (international) – don’t waste any time, BOOK NOW!!!


Side Note:

I would like to make use of this opportunity to thank the management & staff @ Arabella Hotel & Spa for making our stay magical!!  Thank you for everything, the evening we spend at your hotel was truly something to remember!!!

27th July
written by Marosane Hutchinson

I was SO privileged to be invited to the annual Protea Hotels Garden Route Educational that took place this past weekend (22 – 24 July). 42 of us were invited by Protea Hotels to be part of this annual event where Protea Hotels show off their spectacular range of hotels all along the Garden Route of South Africa. It was a weekend of fun, food and leisure like I’ve never experienced before!  I must admit, I was very nervous at first as I was not sure what to expect, but once I’ve met all the wonderful people, I relaxed and the weekend turned out to be one that will most definitely go down in the memory books!!

Our trip started off with a delicious and delicate breakfast at the beautiful Crystal Towers Hotel & Spa at Century City where we were greeted and briefed with the procedures of the weekend. Our transport for the weekend was a beautiful coach supplied by Budget Coach and Car Hire.

Budget Car & Coach Hire

Our first stop was at the 3 star Protea Hotel Cumberland in Worcester:

The hotel is located in the town of Worcester, 103km outside of Cape Town in the heart of the Breede River Valley. The town is surrounded by spectacular mountains and the scenes are visible from everywhere in the town. The hotel is situated in the heart of the town, which means you are within close proximity to all the shops and restaurants and has beautiful views over the mountainous scenery.


Luxury Bedrooms:

The recently renovated hotel boasts with 55 luxury bedrooms, all newly furnished with modern décor to make guests feel more at home. The accommodation range from standard to deluxe bedrooms with either twin or double beds as well as the luxurious Presidential Suite with its own lounge/dining area and fireplace. Each of the spacious rooms are fully equipped with and en-suite bathroom (shower & bath), TV with DSTV and DVD player, mini/honesty bar, clock radio, hairdryer, telephone, tea/coffee making facilities, air-conditioning and an electronic safe. Each bed is covered with crisp white linen to give you that extra sense of luxury. There is also a wheelchair friendly room, which is spacious enough for free movement through the entire room and bathroom.

Bedroom 1

Bedroom 2

En-suite Bathroom

Hotel Facilities:

The Protea Hotel Cumberland, caters for your every need and is the perfect stop off for families and big groups with facilities that will keep you busy for days.

Gallery Restaurant:

The restaurant is home to some excellent South African cuisine and is open to the guest as well as the local public. The restaurant serves a full buffet breakfasts in the mornings and has al-a-carte mouth watering dishes for lunch and dinner. The Caberet Cocktail Bar & V-Slots is well stocked with beverages, including many local wines.



The hotel is home to 5 conferencing rooms with state-of-the-art conferencing equipment and latest technology and is available for any conferencing, functions and weddings, which can accommodate as many as 400 delegates at a time. Conferencing equipment that is available includes an overhead projector, data projector, screens, flipcharts, laptops, television, DVD player/video, whiteboards, microphones (including wireless) and digital recoding facilities for conferencing procedures.


Other facilities:

Other facilities at the hotel includes a fully equipped gym, an enclosed pool, sauna, Jacuzzi, squash court, and tennis court.


After receiving our lunch parcels that was prepared by the friendly staff of Protea Hotel Cumberland, we boarded our beautiful coach from Budget Coach & Car Hire and made our way towards George.

After quite a long time on the road, we finally approached George for our sight inspection @ The Protea Hotel Outeniqua in George:

The hotel is situated in the heart of George with the Outeniqua Mountains as backdrop. The hotel is relatively small, but is perfect for the business traveler. The hotel is conveniently situated to most of the shops and restaurants and is also minutes away from the shopping mall.



Luxury Bedrooms:

The hotel boasts with 50 beautifully decorated bedrooms. Each of the rooms are fully equipped with air-conditioning, en-suite bathroom (bath & shower), electronic safes, satellite TV with DSTV, tea/coffee making facilities, telephone and modem plug-points. 40 of the rooms comes with 2 x single beds, while the remainder 10 rooms has each a double bed.

Standard Twin Room


Hotel Facilities:

The hotel has and a restaurant that serves breakfast only between 07H00 and 22H30. The whole hotel is a wireless hotspot that is free of charge for all guests. There is also 3 boardrooms, which can seat a maximum of 6 – 14 delegates and there is also breakaway rooms available.

After having some delicious snacks and juice, we made our way to our final destination for the day as all of us were ready for a good night’s sleep! We spend the night at the beautiful 4 star Protea Hotel King George. Please click on the name of the hotel to read more of this lovely hotel.

After a good night’s rest and some lovely early morning coffee and hot chocolate, we hit the road again towards Knysna where we had the most delicious buffet breakfast at the 4star Protea Hotel Knysna Quays:

This lovely hotel is situated on the waterfront in Knysna and has the most beautiful views over the lagoon. The hotel is nestled in the heart of the Garden Route and offers guests a unique experience with luxury accommodation and beautiful scenery and is the perfect stop over for both the leisure traveler as well as the business traveler.



Luxury Bedrooms:

The hotel boasts with 123 spacious bedrooms decorated in warm earthy colours. 70 of the rooms has spectacular views of the Knysna lagoon and room types ranges from standard double rooms to standard twin rooms to executive suites and there’s even provision made for 1 disabled room. All the rooms are quipped with en-suite bathrooms with separate bath and shower, air-conditioning, in room fridge, coffee/tea making facilities, hairdryers, electronic safes, telephone and TV’s with DSTV. All of the rooms are spacious together with the location of the hotel, gives one that true luxurious, relaxed feeling!

Bedroom 1

Bedroom 2

Bedroom 3

Hotel Facilities:

Kick off the day with a delicious buffet breakfast in the hotel’s breakfast restaurant. For lunches and dinners, the hotel is surrounded by some of Knysna’s best restaurants where guests can enjoy some of South African’s most delicious delicacies. After your meal, you can conveniently sign your meal charges to your room account to settle on departure. Some of the these restaurants includes The Drydock Food Company home to a selection of mouth-watering seafood, tempting salads and fusion cuisines, 34 Degrees South, which specialises in freshly harvested oysters, fish, sushi and the best selection of Mediterranean dishes in town, Spur Steak Ranches which is known as the official restaurant of the South African family and offers a selection of steaks and seafood and all of these meals are available for room service to the hotel and lastly JJ’s Restaurant which takes their pride in preparing some delicious South African cuisines with the most delicious and well-presented meals.

Breakfast Restaurant

Sports & Recreation:

For the sports and recreation junckies, the hotel boasts with a heated outdoor swimming pool with a beautifully designed sundeck that overlooks the lagoon. There is a wellness therapist available to pamper you with a wide selection of treatments which includes aromatherapy and reflexology. There are some good sporting facilities on offer within close proximity to the hotel and includes championship golf courses, tennis, surfing and bowling to just name a few!


Spa Treatments


A brand new addition to the hotel is the exclusive conference room which can seat up to 30 delegates in a schoolroom setup as well as a dedicated board room which can seat 12 delegates. Features include climate control and audio/visual equipment. The conferencing facilities are exclusively available with accommodation only.

After filling our tummies with a delicious buffet breakfast, we hit the road again to make our way to Mossel Bay for lunch at the surprisingly beautiful 3 star Protea Hotel Mossel Bay:

I say “surprisingly beautiful” , because at first glance from the outside, you think that this is just an ordinary hotel, but I must admit this hotel surprised me around every corner! I personally think that this hotel is 4 star quality, that is how much it surprised me!

The slogan for this hotel is “Living Life Slowly” and that is indeed the feeling you get once you have entered the hotel. Set within the Dias Museum Complex – a must visit when visiting Mossel Bay – the hotel’s location speaks for itself, with spectacular views over the ocean and surrounded mountains. Build in 1846, the original thick sandstone walls creates a relaxed atmosphere through out the whole of the hotel!



Luxury Bedrooms:

The hotel boasts with 31 units that varies between 3 star rooms and 4 star self catering harbour suites. All of the rooms are spacious and comes with a TV with DSTV, direct dial telephone, radio clock, hairdryer, air-conditioning, tea/coffee making facilities and a beautiful en-suite bathroom with separate shower and bath.



Self Catering Suites:

The modern self catering suites overlooking the harbour are built on 3 levels with an open plan lounge and a beautiful fully equipped kitchenette. The lounge has a balcony that overlooks the harbour and yacht club. The units has 2 bedrooms, the main bedroom downstairs has a double bed with a stunning en-suite bathroom with double facilities. The 2nd loft bedroom has 2 single beds. These self catering apartments are stunning and offer pure luxury at its best.

Self Catering Suite

Hotel Facilities:

The Café Gannet Restaurant makes it’s home in the hotel where fresh from the harbour Mossel Bay Sole, Mussels and Oyesters can be enjoyed. The al-a-carte menu also offers a variety of meat dishes and traditional dishes. Breakfast, a-la-carte lunches and dinner are served in the restaurant.

The Blue Oyster Pool Lounge overlooking the pool and beaches, is ideal for late afternoon or early evening sundowners or an aperitif before dinner, while watching the sunset.

Pool Area

Short description of the Dias Museum Complex:

The museum is home to an exact replica of the ship by which the famous Bartholomew Dias landed on South African shores. The ship was built in Portugal and sailed to South Africa where it docked and the museum was then built around the ship. The ship is open for visitors and you can even climb onto the ship and experience everything sailors in those days experienced. The museum is also home to South Africa’s first Post Office and you can post a post card to a loved one from the post office. A truly magnificent experience with a small piece of South African history. For more information on visitors hours and fees, please visit: www.diasmuseum .co.za or call them on +27 (0)44 691 1067 or you can e-mail them on:   info@diasmuseum.co.za

After lunch and a visit to the Dias Museum Complex and everybody aboard the coach from Budget Coach and Car Hire, we headed for the road again and this time we were off to Hermanus for a visit to the 5 star African Pride Mosselberg on Grotto Beach:

Wow, wow, wow . . . is all I can say about this stunning place!! We arrived in Hermanus quite late after a long time on the road, but stopping off at this stunning place, was like a breath of fresh air!! This boutique hotel is situated on Grotto Beach and boasts with some spectacular views of the majestic Mosselberg mountains and the blue flag Grotto Beach in Hermanus. From June – November you can see the Southern Right whales from your bedroom window!! Yeah, that is how spectacular this place is – it’s beyond words and something to experience!


Luxury Bedrooms:

The hotel only has 5 bedrooms, which makes for a really intimate and private luxury holiday! The bedrooms are individually decorated and named after different aspects from the area. Each of the rooms has it’s own private entrance, a sea-facing balcony and an option between king size or 2 x single beds. The Honeymoon Suite has a spectacular view of the bay. Children are most welcome and there are sleeper couches available in all of the bedrooms. All of the rooms are serviced every morning and the room facilities includes: a bar fridge, coffee kitchenette, TV with DSTV, under-floor heating, fans, honesty bar and a full en-suite bathroom with twin basins and heated towel rails.

Bedroom 1

Bedroom 2

Hotel Facilities:

Continental breakfasts as well as an English breakfast are served on the deck or veranda around the pool. An in-house chef is on duty to prepare meals on request, incorporating fresh local produce with a definitive South African flare. The heated pool and deck overlooking Walker Bay, promises for those relaxed, lazy late afternoons. There is a wine cellar stocked with some of Walker Bay’s finest wines.


Dining on the Deck


At this point in time all of us were so tired and ready to relax, so we left for our last destination of our trip . . . the stunning and famous 5 star African Pride Arabella Hotel & Spa. Please click on the name of the hotel to read more of this stunning hotel!

After an amazing night of pure luxury at the lovely Arabella Hotel & Spa, we headed back to Cape Town!  Not only were we spoiled for luxury during this trip, but all of us went home relaxed and ready to face the new week ahead . . . and so unfortunately all good things came to and end!! This was truly a trip to remember – thank you Protea Hotels!!

If you want to make a booking at any of the above mentioned hotels, please visit: http://www.proteahotels.com or you can contact the central reservations on: 0861 11 9000.

For bookings @ Mosselberg on Grotto Beach or Arabella Hotel & Spa, please visit:  http://www.africanpridehotels.com/ or call their central reservations desk on:  0861 50 50 50

If you want to make use of the facilities @ Budget Car & Coach Hire, please visit their website:  www.budget.co.za or you can contact them on 086 101 66 22



This trip was surely one to remember! I would like to make use of the opportunity to thank the ladies from the Protea Hotel marketing team for doing such a wonderful job in putting this whole trip together. Everything went smoothly and on top of it all, we had so much fun and we were spoiled rotten! Thank you girls, you are a wonderful team!!

11th July
written by Marosane Hutchinson

I think I fell in love again . . . and this time it’s with the 5 star Crystal Towers Hotel& Spa @ Century City, Cape Town, South Africa!! Walking into this hotel, one is greeted by some amazing architecture and décor that makes one feel like you in some up-class New York style hotel. With light colours and beautiful unique works of art, one is immediately greeted by luxury and sophistication! The hotel is situated in the hustle and bustle of Century City and is walking distance from the famous Canal Walk Shopping Centre and boasts with the most amazing views of the City and ocean. One should not be surprised wanting to say a night or two longer!!

Outside View

Reception Hall


Luxury Bedrooms:

I absolutely LOVE the bedrooms in this hotel – it’s different with amazing architecture and the view from each room is to die for!! Each of the 108 rooms is quipped with a mini kitchenette and honesty bar. The kitchenette comes with coffee/tea making facilities and a fully stocked mini/honesty bar and some delicates, especially for you. The kitchenette is followed by the most amazing bathroom I’ve ever seen in my life!! The bathroom is equipped with the most luxurious bath that overlooks the entire city and scented candles is available for your use, a cylindrical frosted glass shower with a raindrop shower head known as “The Crystal Showers” and basin. The toilet is separate from the bathroom and I never loved a toilet as much as I love this one – it’s something to see!! The bathroom leads into the bedroom that is equipped with a full length King size bed with a 350 thread count cotton percale linen, a LCD TV with DSTV, DVD player and some DVD’s (the hotel has a DVD library, GHD, Wii Game, Playstation and Board Games for in room use). The bedrooms are also fitted with an executive work desk, Climate control air-conditioning, International plug point, a safe large enough to store a laptop, ample cupboard space and a hair dryer. Each and every room has magnificent views over the city. I personally would sit in my bed and gaze over the view the entire length of my stay – really, it’s that beautiful!!

Bedroom 1

Bedroom 2

Hotel Facilities:

The Crystal Towers Hotel & Spa has enough facilities to keep you so busy, you don’t even have to leave the hotel!!

Guest Lounge


If you are looking for fine and sophisticated dining, The Towers Restaurant is the place to be!! The Towers Restaurant is the home to some world-class chefs who is there to prepare the most mouth watering delicacies to tantalize your tastebuds and is open from 06:30 until 23:00 daily.

The Towers Restaurant

The Deli:

If you are looking for something a little lighter, than The Deli is the right place for you! The Deli is home to a selection of specialty coffees, cakes, pastries, gourmet Paninis and light meals.

The Ruby Bar:

Should you be in the mood for an exciting night out, than be sure to pay a visit to The Crystal Towers Hotel & Spa’s Ruby Bar. This double volume bar is fully stocked with an extensive collection of imported champagnes and single malt whiskeys. Complimentary bar snacks are on offer and should you be in the mood for something more intimate, be sure to escape into the private bar lounges, decorated in honour of South African legends Kingsley Holgate and David Kramer. For those guests who is in the mood for a more social evening, the bar has a pool table for your use – open from 12:00pm till 01:00 am.

Ruby Bar

Private Lounge

Business Centre:

The Crystal Towers Hotel & Spa cater for the professional and corporate and therefore ensured for a Business Centre with a professional setting for executive meetings and conferences. Facilities includes large, multi-use conference venue, with state-of-the-art boardrooms, full secretarial and business services and complimentary wireless internet access. The Crystal Towers Hotel & Spa is dedicated to world class conference venues and facilities and I would HIGHTLY recommend The Crystal Towers Hotel & Spa for your conferencing.

Boardroom Style

U-Shape Style

Cinema Style

Pool & Health Bar:

My absolute favourite place in the hotel must certainly be the Pool deck!! Decorated with pure white furniture and high volume doors that open up to the beautiful pool deck, one is for sure in heaven!! The pool deck has the most amazing views over the city and I, personally, can see myself spending hours in this very room. The pool area has a health bar that provides you with a healthier alternative to your daily meals and the day beds allow you to unwind and forget about the days of trouble. The pool area serves half price cocktails and sushi on Thursday evenings and is open to the public.

Pool Deck

Pool Deck Lounge Area

Health Bar

Life Day Spa Cape Town:

This is most certainly the BEST spa I have ever experienced!!! I was amazed by the amount of treatment rooms and treatments they have on offer. The spa facilities includes a Rasul chamer, 11 completely private individual treatment rooms, inclusive of 2 couple suites, a flotation chamber, a gym, sauna and steam rooms, plus and additional terrace with access to The Cystal Tower’s stunning suspended swimming pool. There are also plenty of products for sale at the spa. I was truly amazed and next time you are planning a day at the spa with your friends, I would suggest you spend the day at the Life Day Spa Cape Town.

Life Day Spa - Treatment Room



What more can I say? I think the this post speaks for itself . . . I think all I can add is that you will absolutely NOT be disappointed with your stay here. I only spend a few hours in the hotel, but I can promise you that few hours felt like a whole lifetime – that is how much at home I felt. Spoiled for luxury and surrounded by absolutely beautiful architecture and décor, you will NOT go wrong by booking your place at The Crystal Towers Hotel & Spa – go on, do yourself that favour . . . !!!


Should you want to make a booking at The Crystal Towers Hotel & Spa, please visit their website: http://www.africanpridehotels.com/crystal-towers-hotel-spa.html or contact the reservation desk on: 0861 50 50 50 for local visitors and +27 21 430 5302 for international visitors.

14th June
written by Marosane Hutchinson

Wow, where to begin?!?!?  I had the awesome privilege to have stayed for 1 night at the glorious Pepper Club Luxury Hotel & Spa this weekend and I think I fell in love with this hotel!!  I was amazed from the moment I stepped into the hotel until the moment I left.  From a personalised letter that awaits you in your room, to luxury that is beyond imagination, you are sure to be in for a surprise around every corner!!

The Pepper Club Luxury Hotel & Spa is located in Cape Town on the corner of Loop & Pepper street (Loop runs parallel with the famous Long Street) and overlooks the beauty and majesty of Table Mountain.  The hotel is right in the middle of the hustle and bustle of Cape Town CBD and is the perfect base to explore the beauty of Cape Town.  The room that was allocated to me was beyond perfect.  I was expecting just a room with an en-suite bathroom, but the staff of Pepper Club Luxury Hotel & Spa went out of their way to make sure that I experience true luxury and reserved a whole suite for me!!  The suite consisted of a small kitchenette, with build-in stove and oven, kettle, microwave, coffee machine, fridge & tea/coffee facilities and the kitchen is stocked with an honesty bar, should you stay for a longer period.


The bedroom had a massive King size bed with a breathtaking view over the city.  The room had its own en-suite bathroom with bath, shower, toilet and beautiful basin.  The bathroom was stoked with everything you can imagine.  There was enough white fluffy towels, shampoos, conditioners, body wash, body lotion, a sewing kit, a vanity kit, a shoe kit and a shower cap – everything and more one can think of.   I LOVED the shower!!  It was one of the most relaxing showers I’ve taken in a long, long time.  The room was kitted with a lock up save, big enough to store your laptop, fluffy white gowns & a huge LCD TV.  There is also more than enough cupboard space, should you stay for a longer period.




Fluffy Gowns

The suite had its own lounge with a LCD TV & DVD Player and a small dining area with internet connection.  The internet connection is either wired (which is provided) or you can make use of the complimentary Wi-Fi (there is, however a limit on downloadable data).  My favourite thing about my room was the 90 degree balcony that overlooks the city and the beautiful Table Mountain.  I probably spend hours just standing on the balcony and taking in the breathtaking views!!!



Balcony View

Dining Room

From the moment we have entered the hotel, we were greeted by friendly staff as far as we went.  You can see that each staff member has a passion for what they do and really put the needs and requests of the guests top of their priority list and are ready to assist wherever they can.  One can also see that cleanliness is something that is taken very seriously and is visible everywhere you go.  Our room was exceptionally clean and one felt welcomed and important.  Service is another thing that is taken very seriously by the staff of Pepper Club Luxury Hotel  Spa.  Once you have requested something, you can be sure that you will be assisted as best as possible and as soon as possible.  Services that are offered by the hotel includes 24 hour room service, wake-up call, travel arrangements, booking of flights, transport, airport transfers, valet services, laundry services and anything else you would expect from a 5 star hotel.  During our stay at Pepper Club Luxury Hotel & Spa we were treated with a complimentary bottle of locally produced red wine and some delicious snacks (which I did not expect).  Later on that night, we received complimentary still bottled water and was offered to open our bed for us.

Wine & Eats

In the morning I went to the restaurant for a buffet breakfast and oh my, I think that was one of THE highlights of my stay.  (Before I continue, I would just like to mention – in your room, you have an in-room breakfast menu.  They provide you with the menu and you can than tick off what you want for breakfast and then hang it around your door knob before 03:00 am every day and they will deliver your breakfast in the comfort of your own room, how is that for service!!)  Breakfast was amazing with so many delicious delicacies to choose from.  For those who like cereal in the morning, there is so many cereals to choose from including a choice between 2 types of yogurts.  There was a whole selection of delicious fruits, cheese & cold meats.  For those who enjoys a warm breakfast, you have a choice between scrambled egg, fried egg, poached egg, pork sausages, beef sausages, beacon, savoury mince, fried tomato, baked beans, mushrooms and a wide selection of breads and croissants.  There is also a table with a selection of juice.  I love food, so I HAD to have something of everything, which means that I did not eat for the rest of the day . . . but it was SO worth it!!

To conclude, as I’ve already mentioned, I absolutely fell in love with this hotel and I badly wanted to stay another night!!  There is SO much more to experience at the hotel, like the gym, the spa & sauna, the heated swimming pool and not to forget the 29 seater cinema with a DVD library that is stocked with a wide variety of movies one can choose from.  This is 5 star luxury at its best and with their very competitive rates, this is THE place to stay.  If you want to be treated like a king/queen and is looking for the prefect base to explore the beauty and wonders of Cape Town, then I HIGHLY recommend you book your place at Pepper Club Luxury Hotel & Spa for at least 3 – 4 days in order to be appreciate the absolute beauty of Cape Town and, most importantly, to enjoy everything that this 5 star luxury hotel has to offer!!

If you want to book your stay at Pepper Club Luxury Hotel & Spa, please visit:  http://www.travelground.com/accommodation/pepper-club-luxury-hotel-spa or you can also visit:  https://bookings.pepperclubhotel.co.za/.

I would like to make use of this opportunity to thank the management & staff @ Pepper Club Luxury Hotel & Spa for the most amazing night ever.  Thank you for going out of your way to spoil me and to make me feel SO welcome.  Thank you also for the delicious treats on Saturday night, you guys are AWESOME!!!  This is for sure the Hottest Luxury Hotel in Cape Town – I fell in love!!!  Thank you SO much, once again!!


Here’s my rating for the 5 star Pepper Club Luxury Hotel & Spa – Cape Town, South Africa:

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Value for money: 

Overall Rating: 

For more information on how I rate the different categories, please click on “Rating“.